Arecont cameras are not recording the configured framerate set in Digital Sentry

Issue

The Arecont camera may be only recording 1 frame every 10 seconds.

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • DigitalSentry
  • Arecont AV20175

Cause

Arecont cameras do not have configurable framerates. The frame rate is set based on the image resolution you pick.

Resolution

  1. Check the spec sheet to see what framerate the camera will output at the image resolution you chose to use
  2. Configure DS to use that specific framerate.

 Note: If you make any changes in the Arecont camera Web UI, make sure to go to the system tab and hit Save.