Infinity schedules don't download at the specified download time.

Issue

Infinity schedules configured to download on Sunday at midnight but the download is actually occurring on Monday morning right after activity starts at the site.

Product Line

Andover Continuum

Environment

Cyberstation

Cause

The machine running the Cyberstation that is configured to download the schedules has gone into hibernation or sleep.

Resolution

Configure the computer's Power Options to keep the CPU running at all times, it is OK to turn OFF the display, but the CPU has to be kept running in order for the download to take place.

See Article #16763 for detailed instructions on how to turn off hibernation.