Updating Optera to version is causing the camera to be offline in DS


Firmware update results in the camera being offline in DS

Product Line

Pelco Cameras, Pelco Video Management


  • Digital Sentry 7.10
  • Optera


The firmware update requires a new tool kit which is available in DS 7.11.269 and the update changes the mosaic resolution from 1280x1280 to 1280x1288.


  • Update DS software to 7.11.269
  • If using the mosaic stream, use DS Admin to manually change the stream resolution to 1280x1288.