Issue
Synchronizing time with a DVR
Environment
DVR
CCTV
I/NET
Cause
PC time on the DVR is behind the PC time on the I/NET Seven system.
Resolution
When an event occurs in a Digital Video Recorder that is interfaced with I/NET Seven and you want to see the associated video with this event it is possible that no video will appear without searching manually. This occurs when the PC time on the DVR is behind the PC time on the I/NET Seven system.
During configuration of the interface it should be verified that both computers are using the same time settings to include current time and time zone. These can be set either manually or if additional precision is necessary through the use of a NTP server.