Which address and port does the SmartX Controller Advanced Display use for activation

Issue

The SmartX Controller Advanced Display requires internet access in order to activate the Kiosk Mode on initial startup.

Product Line

SmartStruxure Solution

Environment

SmartX Controller Advanced Display

SmartXKiosk

Cause

The SmartX Controller Advanced Display requires internet access in order to be activated on initial startup, site IT departments may need to allow access for activation to proceed.

Resolution

Internet access is required only once during initial installation to activate the Samsung license

If you are in the Americas, enable access to these servers: 

Server Port
gslb.secb2b.com 443
us-prod-klm.secb2b.com 443
us-elm.secb2b.com 443

If you are in China, enable access to these servers: 

Server Port
china-gslb.secb2b.com.cn 443
china-klm.secb2b.com.cn 443
china-elm.secb2b.com.cn 443

If you are in Asia, Africa, Europe, or other regions, enable access to these servers: 

Server Port
gslb.secb2b.com 443
eu-prod-klm.secb2b.com 443
eu-elm.secb2b.com 443