Process for changing I/NET Licensing information

Issue

A building has come under new ownership and wants to have the license ownership changed

Product Line

TAC I/NET

Environment

I/NET 2.4x

Cause

I/NET CD Keys are referenced by site and Company name. When a specific building comes under new ownership, they new owner may wish to change the software license to their name.

Resolution

For Sites using I/NET 2.31 or older:
  • These sites must purchase an upgrade to the I/NET system and ask for a name change as part of the upgrade.

 

For Sites using a current License Key:

  1. Open I/NET and select Help>About
  2. Take a screen capture of this screen
  3. Email this screen capture as an attachment to expert.services@schneider-electric.com
  4. Please include any information you have about the owner name or address the site may be registered as.
    Note: Please note that you will be billed for this transaction.