Cannot configure VideoXpert Ops Center Multi-Display due to Matrox Powershell Multi-Display setup button being grayed out.
Pelco Video Management
- Ops Center
- Matrox Card
User is trying to configure the Matrox card through Remote Desktop Connection.
- Do not use RDP to configure the Matrox card. PowerDesk detects RDP is being used and doesn't allow Multi-Display configuration .
- Log into the Ops Center directly or use Teamviewer.