VideoXpert: Unable to PT diagonally or zoom while PT with analog cameras on DSSRV / DSSRV2 recorders using Ops Center Client.

Issue

Analog cameras on a DSSRV2 storage device with ENC5516's are not able to zoom while panning or tilting. 

Analog or IP Cameras are not able to pan or tilt in a diagonal direction on DSSRV / DSSRV 2.

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • Digital Sentry
    • DSSRV / DSSRV2 7.12 and below
    • ENC5516
    • DS NVs
  • VideoXpert
    • Ops Center Client - OCC v1.8.6911_18

Cause

Feature not supported in software.

Resolution

Supported add with Digital Sentry and DS PelcoAPI Bundle software version 7.13 and above.

 

Related Articles:
Where can I download the latest version of Digital Sentry software?

How to upgrade the Digital Sentry Software Suite on DSSRV / DSSRV2 / DS NVs HVR(s) and NVR(s).