Endura WS5200: How to reset a user password.

Issue

A user password has been forgotten or needs to be changed.

Product Line

Pelco Video Management

Environment

Endura 1.x
Endura 2.x

Cause

The users password has been forgotten or is unknown

Resolution

  1. Launch the WS5000 / WS5200 software.
  2. Login with administrator credentials. The defaults are [Username: admin Password: admin]
  3. Click Setup.
  4. Click Users.
  5. Click on the user from the left.
  6. Click Assign Temporary Password.
  7. Have the user login with whatever temporary password was assigned. They will be forced to immediately change it.