A user password has been forgotten or needs to be changed.
Pelco Video Management
The users password has been forgotten or is unknown
- Launch the WS5000 / WS5200 software.
- Login with administrator credentials. The defaults are [Username: admin Password: admin]
- Click Setup.
- Click Users.
- Click on the user from the left.
- Click Assign Temporary Password.
- Have the user login with whatever temporary password was assigned. They will be forced to immediately change it.