Error when logging on to Report Manager or Report Builder

Issue

When logging on to the Report Manager or Report Builder to manage, create or install custom report packs, the following error is shown:

User does not have required permissions. Verify that sufficient permissions have been granted and Windows User Account Control (UAC) restrictions have been addressed

Product Line

SmartStruxure Solution

Environment

WebReports

Cause

This is a known issue with Microsoft Reporting Services when User Account Control (UAC) is enabled on the server. By default the local administrators are only given the role of "Content Manager", which does not allow for all operations.

The easy solution is to disable UAC, but below is the solution for how to solve it without disabling UAC.

For further reference, refer to the following discussion.

Resolution

1. Launch Internet Explorer as administrator (right click the shortcut and click "Run as administrator").

2. Open the Report Manager on the local server using "localhost" in the URL. E.g. if the URL is normally http://server_name/Reports_SQLEXPRESS you need to enter http://localhost/Reports_SQLEXPRESS

3. Click "Folder Settings"

4. Click "Edit" next to the "BUILTIN\Administrators"

5. Check all the options and click "Apply"