ENC5516/ENC5416s slow startup after a power failure or system crash.

Issue

After a power failure or system crash the ENC5516s can sometimes take hours to initialize.

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • Digital Sentry
  • DSSRV
  • DSSRV2
  • ENC5516
  • ENC5416

Cause

After an improper shutdown of Video Server, Video Server will scan all video files in the database to ensure none have become corrupted. The more files there are to scan, the longer this process will take and the encoders are not initialized until after the scan is completed.

Resolution

If the system needs to be brought up immediately, the VideoServer service can be restarted during this scan. After the reboot, the scan will not resume.