- Unable to undock a display in DS ControlPoint.
- DS Control Point crashes when camera are drag into viewing panel.
- DS ControlPoint crashes when try to launch.
Pelco Video Management
- DS ControlPoint
The DS control point cache file is corrupted
NOTE: The following steps will remove the systems listed in DS ControlPoint System list. If needed; first note down the systems name and TCP/IP addresses so you can use it to add the systems back into the system list.
Close DS ControlPoint.
Click the Start menu.
Type %appdata%\pelco and press the ENTER key.
Delete the controlpoint cacheXML file.
Repaeat steps two through four and change the the path to %appdata%\Integral to remove any possible old DSCP cacheXML file.
Launch DS ControlPoint.
Add the DS Sentry DVR to the system list.
Verify the Undock icon is now listed.