Issue
When exporting a video clip from DS ControlPoint, what video export format supports the Optera IP camera?
Product Line
Pelco Cameras, Pelco Video Management
Environment
- Digital Sentry 7.12 and greater
- DSSRV / DSSRV2
- DS NVS
-
Optera
- IMM12018, IMM12027, IMM12036
Cause
Video exported using the AVI format fails to play back.
Resolution
In order to view and virtual PTZ the video during playback, the video must be exported using the EXE or XPA video formats.
The EXE format includes the DS Media Player along with the video so this is a good choice if the video will be given to someone who does not have DS ControlPoint installed. The XPA format requires the DS Media Player already be installed.
