How to add an additional hard drive to the DX4500/DX4600?

WARNING

ELECTROSTATIC DISCHARGE REQUIRED.
Discharge all static electricity from your person by touching metal prior to handling any hardware. Failure to do so may result in damage to devices.

NOTICE

POTENTIAL FOR DATA LOSS.
The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure, please contact Product Support Services prior to attempting the procedure below.

NOTICE

DISCONTINUED PELCO PRODUCT.
This product has been discontinued. For further information please visit pelco.com/support/discontinued-products

Issue

Add hard drive for additional storage retention.

Product Line

Pelco Video Management

Environment

DX4500/DX4600

Cause

Increase storage retention.

Resolution

The DX4508/DX4516 supports two HDDs and a storage capacity up to 1500 GB. The DX4608/DX4616 supports four HDDs and a storage capacity up to 3000 GB. There are three optional hard drive kits: DX4546HDD250KIT (250 GB), DX4546HDD500KIT (500 GB), and DX4546HDD750KIT (750 GB). If your unit was shipped with a HDD installed and data is stored on one or more of the HDDs, you must ensure that the drives are reinstalled in the same position and connected to their original SATA connectors. Newer fimware 1.2.4 or 1.4.6 of the DX45/4600 supports larger hard drives refer to the following article How many hard drives can be installed in a DX4500/DX4600 Digital Video Recorder?

Note: Hard disk drives are installed in a specific order at the factory (refer to Figure 1). When removing a HDD, be sure to label the drive to ensure that it is reinstalled in the same location.

If the HDD is reinstalled in a different location, when the unit is restarted, the “New hard disk drive found” dialog box opens prompting you to format the HDD (refer to Figure 2). If you select OK, you will reformat the HDD, erasing all stored data. To avoid reformatting the HDD, click Cancel.

  1. Unplug power
  2. Verify you are grounded
  3. Add additional hard drive(s)
  4. Power DX4500/DX4600 back up
  5. Format new hard drive(s)

Hard drive installation manual link.