VideoXpert: One or more services is not running.


The VideoXpert System Information icon on the lower right corner of the desktop shows an error stating one or more services is not running.


The Windows Event Viewer Application log will show Event ID 1034.


The Windows Services menu shows the VideoXpert Core service as "paused".

Product Line

Pelco Video Management


VideoXpert version 1.8+


There is no physical Ethernet cable plugged into the unit.


VideoXpert services require a valid Ethernet connection be physically present and available.