Unable to program a Preset Tour using the DX Series Client connected to a DX8100.

Issue

DX8100 Client allows you to hit the PGM button to call up Preset Tour Group. (Select Set [turns blue] the select PGM.)

Product Line

Pelco Video Management

Environment

  • DX8000 - all versions
  • DX8100 -all versions
  • DX Series Client v2.1.0.0044

Cause

  • DX Series Client does call up the Preset Tour Group when selecting PGM, the Camera menu comes up instead.
  • Manual shows to call the Preset Tour to select Preset on the PTZ control menu on the DX Series Client.

Resolution

DX Series Client does not support Preset Tour call up.

Configure and call your Preset Tours using the DX8100/DX8000 or using the DX8100/DX8000 Client.

Related article:

Configuring Preset Tours on a DX8100 Series HVR