You need to enable additional logging to troubleshoot a VXS issue.
Pelco Video Management
VXS version 1.11
Additional logging must be enabled when troubleshooting VXS issues.
Logs for the VXS can be found here:"C:\ProgramData\Pelco\Storage\logs\storage-app.log"
Perform the following steps to change the debug level for logging on the VXS:
Open command prompt and type "telnet localhost 6666" and hit enter
At the Welcome to Apache Felix Gogo screen, type "log:set debug" to change the logging to DEBUG
as shown below
*NOTE: You do not need to restart the VXS services as the log level changes happen immediately
after setting the log level
- Once you are done with logging debug and you want to set the level back, type "log:set error" to set the default log level.