DigitalSentry: NET5504 video input signal loss causes next input to go offline in DS.


If video signal is lost on an input, the input next will go "No Video" in DS.

If you remove the video cable from input 4, DS ControlPoint will show a camera with a RED X for input 4 but show "No Video" for input 3. 

Product Line

Pelco Video Management


  • Digital Sentry v7.16.69 and earlier
  • DSSRV / DSSRV2 v7.16.69 and earlier
  • DS NVs
  • NET5504, NET5508, NET5516


Software issue.


This issue has been resolved with the release of Digital Sentry server software version 7.17.136 and greater.

DSSRV / DSSRV2 recorder: DSInstaller v7.17.136:
Software Only DS NVs: DSNVSInstaller v7.17.136

Upgrade Instructions:

For all other files or to check for new releases, refer to the Digital Sentry home page here:!Software!11009/tab/documents