How to add an Arecont AV12186DN to an Endura System via UDI5000-CAM

Issue

Unable to successfully add any channels from the UDI5000-CAM with error message "Channel configuration is invalid, or camera is offline"

Product Line

Pelco Video Management

Environment

  • UDI5000-CAM version 1.4.1.0039
  • SM5200 version 1.5.1.0083
  • Arecont AV12186DN version 65192 (4 Channel) 

Cause

The UDI5000-CAM version 1.4.1.0039 does not support the Arecont AV12186DN via ONVIF driver

Resolution

  1. Update the UDI5000-CAM to controlled release version 1.5.0.0025.  Please contact Pelco Technical Support for this firmware
  2. Adjust the AV12186DN stream settings using ONVIF Device Manager using the settings below.  Login with username admin and password admin.  The ONVIF Device Manager can be download here
  3. Add all 4 channels of the Arecont AV12186DN to the UDI50000-CAM.  Important Note:  The Arecont AV12186DN username and password MUST be admin admin