Choppy live video when viewing a DS ENC5416 camera from Ops Center

Issue

When viewing an ENC5416 camera with Ops Center, the video stream is not smooth.

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • DSSRV/DSSRV2
  • ENC5416
  • VideoXpert
  • Ops Center

Cause

Currently under investigation

Resolution

Current Workaround:

  1. Open DS Admin
  2. Navigate to Cameras > Analog H264 Cameras
  3. Select an Analog ENC5416 camera
  4. Change the resolution from D1 to either 2CIF or CIF
  5. Save and exit. 

Note: A side effect of this work around is the camera thumbnail for recorded video will be stretched.