VideoXpert: How to correct time discrepencies on a VideoXpert Decoder


VideoXpert Decoder time overlay is not synced with Ops Center time.

Product Line

Pelco Video Management


VideoXpert Decoder 


VideoXpert Decoder has a corrupt phoenixconf.xml file


1.  Login to VideoXpert Ops Center with username localadmin and password localadmin then click Log In

2.  Click on Configure Monitors...

3.  Click on the problematic monitor, in this example, monitor 6 time is incorrect.  Next, click on the gear icon then select Restore to factory defaults

4.  Click Restore

5.  Click OK

6.  Click Connect

7.  Click Finish