Spectra Pro left and right pan limit stops are not working correctly.

Issue

When using left and right pan limit stops, the camera allows the user to move the camera too far in one direction and not far enough in the other.  For example, the left limit stop is set to 65 degrees and the right limit stop is set to 120, but the camera will move to 50 degrees to the left and 110 degrees to the right.

Product Line

Pelco Cameras

Environment

  • Spectra Pro

Cause

The camera's firmware references a factory default "pan 0" location and not the 0-degree position displayed in the web interface.

Resolution

Log into the camera as the admin user, go into settings\imaging\positioning and click the "Restore Default Center Point" button, then click "save" and reset the left and right pan limit stops.