Error during SQL Configuration step for 1.8 WebReports

Issue

Error during SQL Configuration step for 1.8 Reports Server

Product Line

SmartStruxure Solution

Environment

WebReports Installer

Cause

This can happen for various reasons:

Possible cause 1
The Microsoft .NET Framework installation is damaged after installing Microsoft SQL Server.

Possible cause 2
In one of the steps during SQL installation, we have to configure NT AUTHORITY\SYSTEM. If user fails to change this and move ahead with default user then create database step would fail.

Possible cause 3
The operating system is not using English as its selected language.

Resolution

Solution 1

  1. Quit the WebReports Installer Package
  2. Remove/reinstall or repair .NET Framework 4.5 (Available from Microsoft .NET download site or direct download - WebInstaller - OfflineInstaller)
  3. Repeat the installation of WebReports

 

Solution 2

  1. Set the SQL server service log on properties to "Local System" (NT AUTHORITY\SYSTEM)

  1. Restart the SQL server service
  2. Repeat the installation of WebReports

 

Solution 3

  1. Replace the WebReports OS with an English version of Windows.