ControlPoint only allows English language after updating to CP7.14

Issue

After updating ControlPoint  to 7.14, it only allows English to be selected as the native language.

Product Line

Pelco Video Management

Environment

  • Digitial Sentry
  • ControlPoint

Cause

This issue will only occur when updating from 7.9 or earlier versions.

Resolution

To fix this issue after it has occurred:

  1. Uninstall CP 7.14
  2. Re-install CP 7.14

 

To prevent the issue from occurring in the first place:

  1. Uninstall the current version of CP
  2. Install CP 7.14