ControlPoint only allows English language after updating to CP7.14


After updating ControlPoint  to 7.14, it only allows English to be selected as the native language.

Product Line

Pelco Video Management


  • Digitial Sentry
  • ControlPoint


This issue will only occur when updating from 7.9 or earlier versions.


To fix this issue after it has occurred:

  1. Uninstall CP 7.14
  2. Re-install CP 7.14


To prevent the issue from occurring in the first place:

  1. Uninstall the current version of CP
  2. Install CP 7.14