Video in DS ControlPoint and DS Admin displays vertical color bars.
Pelco Cameras, Pelco Video Management
- Digital Sentry
- DSSRV / DSSRV2 / DS NVs
- IME319 (Gen 1)
Aspect ratio in the camera does not match the aspect configured in Digital Sentry.
The configured resolution in DS Admin / DS Quick Setup determines the aspect ratio of the camera.
2048x1536 = 4:3 aspect
1920x1080 = 16:9 aspect
If DS is configured to use a resolution of say 1920x1080, then the Sarix IME will be automatically configured for that resolution as well as the correct aspect ration (16:9). If another device or person communicates to the camera and changes the aspect ratio via a resolution change or manual switch from 16:9 to 4:3, Digital Sentry will display the rainbow type image shown above.
Verify there are no other devices making changes to the camera which could conflict with the Digital Sentry recorder (example: another DS recorder configured to record the same camera but different resolution).