VideoXpert: Unable to access web page of Accessory Server.

Issue

Logging into the Accessory Server's Web Browser will fail to log in and reload the Login Page with Empty Credentials

Product Line

Pelco Video Management

Environment

  • VideoXpert:
    • Accessory Server

Cause

Core Server Web browser issue.

Resolution

Note:  Firefox from the Core Hardware (CMG) will require installation of Chrome to access the Accessory Server web page.
  1. Install Chrome Browser and retest login access from the web page of the Accessory Server.  
  2. Run USB recovery on Accessory Server - VideoXpert: How to reimage the Accessory Server