VideoXpert: Unable to access web page of Accessory Server.

Issue

Using Web Browser, error states unable to access web page, able to ping Accessory Server and can login locally.

Product Line

Pelco Video Management

Environment

  • VideoXpert:
    • Accessory Server

Cause

Web browser issue.

Resolution

  1. Try a different browser to see if you can access the web page of the Accessory Server.
  2. Run USB recovery on Accessory Server - VideoXpert: How to reimage the Accessory Server