After installing new Oncam Grandeye EVO12 360 IP cameras to a DSSRV / DSSRV2 video recorder, the Digital Sentry video services terminate / crash unexpectedly multiple times a day.
Pelco Cameras, Pelco Video Management
- Digital Sentry 7.12 or greater
- DSSRV / DSSRV2
- DS NVs
- Oncam Grandeye EVO12 360
The video resolution for the EVO12 is configured in the Digital Sentry software to use a resolution of 2080x1960.
Change the resolution of the camera via DS Quick Setup or DS Admin to 3200x3000 and the 'Input on IP Device' to = 29. It appears DS Quick Setup selects the 2080x1960 resolution by default instead of the correct 3200x3000 for an EVO12.