VideoXpert: Admin Portal backup (v1.11 and newer)

Issue

VideoXpert v1.11 backup methods have changed.

Product Line

Pelco Video Management

Environment

VideoXpert version 1.11

Cause

VideoXpert v1.11 introduced a new backup procedure within Admin Portal.

Resolution

  1. Login to Admin Portal.
  2. Click the Config Tab.
  3. Click Backup.
  4. Provide the network location and Windows (not the Admin Portal) credentials for the folder share.
  5. Specify how many backups you want to keep.
    Note: Backups are not compressed. Each backup is a minimum of 4GB and will increase depending on the system size.
  6. Click Save Configuration.
  7. Click Backup Now.
  8. The below is an example.


     
  9. You will receive the message below stating a backup is in progress.


     
  10. When the backup is finished the below will be displayed.