IME camera firmware fail to update when using Pelco Utilities or DeviceUtility 2
IME Series Cameras - All Versions
Firewall or other network related issue is preventing the update package to reach the camera in a specified time and eventually times out.
- Enable ssh on the IME camera. Reference Lessons Learned Article LL#13089 here
- SSH into the camera and reboot using the command /sbin/restart.sh
- When the camera comes back up, SCP the .ppm file to the /tmp in the camera. Reference Lessons Learned Article LL#11738 here
- SSH into the camera and type the following command then press enter /usr/sbin/fwupdate file /tmp/IME319-188.8.131.52.8280-A0.0.ppm