Digital Sentry: Sarix analytic alarms from Sarix Enhanced (Gen 2) second generation IP cameras fail to trigger alarms in Digital Sentry software.

Issue

Analytic triggers from Sarix Enhanced Gen 2 (Plus) IP cameras trigger in the camera but Digital Sentry fails to notice the trigger or alarm.  This effects DS ControlPoint and DS Admin > Zones.

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • Digital Sentry 7.15.70
  • DSSRV / DSSRV2 7.15.70
  • DS NVs
  • Sarix Enhanced Second Generation (Gen 2)
    • IME122,129, 222, 229, 322, 329
    • IBE / IXE
      • v. 06.2.1.54

Cause

Software support.

Resolution

Added support for Sarix Enhanced Next Generation (2nd gen) analytics in Digital Sentry software release v7.17.136 and greater.

DSSRV / DSSRV2 recorder: DSInstaller v7.17.136: https://schneider-electric.box.com/s/ktigzqkdcf86eea9p53ydbwd93gocy52
Software Only DS NVs: DSNVSInstaller v7.17.136  https://schneider-electric.box.com/s/z0f1suzaceaqvq3hmqpkmns84yojovc0

Upgrade Instructions: http://buildingskb.schneider-electric.com/view.php?AID=12120

For all other files or to check for new releases, refer to the Digital Sentry home page here: https://www.pelco.com/video-management-solutions/digital-sentry-flexible-video-management#Asset%20Type!Software!11009/tab/documents