Digital Sentry: Oncam Grandeye EVO05 IP camera records continuously or stops recording when using motion detection.

Issue

The EVO05 IP camera records continuously or stops recording all together when configured to use motion detection based recording in Digital Sentry.  The web interface for the EVO-05 IP camera shows motion being detected (bell icon) but the Digital Sentry software does not respond and either stops recording completely or is stuck continuously recording video.

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • Digital Sentry 7.14.133, 7.15.70
  • DSSRV / DSSRV2
  • DS NVs
  • Oncam Grandeye Evolution
    • EVO05 v1.9.9, v1.9.12

Cause

Software Issue.

Resolution

This issue has been resolved with the release of Digital Sentry server software version 7.17.136 and greater.

DSSRV / DSSRV2 recorder: DSInstaller v7.17.136: https://schneider-electric.box.com/s/ktigzqkdcf86eea9p53ydbwd93gocy52
Software Only DS NVs: DSNVSInstaller v7.17.136  https://schneider-electric.box.com/s/z0f1suzaceaqvq3hmqpkmns84yojovc0

Upgrade Instructions: http://buildingskb.schneider-electric.com/view.php?AID=12120

For all other files or to check for new releases, refer to the Digital Sentry home page here: https://www.pelco.com/video-management-solutions/digital-sentry-flexible-video-management#Asset%20Type!Software!11009/tab/documents