ControlPoint: Version 7.12 is the last version that supports DX systems

Issue

DS ControlPoint v7.13 and above cannot stream video from DX systems.

Product Line

Pelco Video Management

Environment

  • ControlPoint 7.13 and up
  • DX4700/DX4800(HD)
  • DX8100
  • DX4100
  • DX4500/DX4600

Cause

With the obsolescence of DX and with new changes made to ControlPoint, we no longer support viewing DX cameras with versions 7.13 and higher.

Resolution

Please use ControlPoint v7.12 for use with DX systems.

DS ControlPoint v7.12 download