Lockdown Access

Issue

Gaining access to doors that are in Lockdown Mode

Product Line

AccessXpert

Environment

AccessXpert

Win7

Win8

Win 10

SQl 2012 R2

SQL 2014

Cause

When doors are in this mode, access cannot be granted to anyone without special priviledges

Resolution

To resolve this issue, the following steps need to be followed:

1. Now select the Hardware Configuration and select the Triggers and Procedures Option

2. Create a new trigger per the screen shot and save

4. Reboot the system for it to take effect and test the procedure.