DS ControlPoint: Tour stops at 1x1 tour item.

Issue

Tour Item will run but stop once the view changes to a 1x1 layout. 

Product Line

Pelco Video Management

Environment

DS ControlPoint v7.15, 7.16, 7.17

Cause

Software issue with 1x1 layouts

Resolution

Workaround #1

  • Remove any 1x1 tour items and replace them with 2x2 tour items containing 1 camera.

 

This issue will be resolved in 7.18.