NOTICEPOTENTIAL FOR DATA LOSS.
The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure, please contact Product Support Services prior to attempting the procedure below.
Failed RAID card needs to be replaced.
Pelco Video Management
VideoXpert Storage Box
If you receive the following error message on boot, then you will need to replace your VXS RAID controller card:
Here are the instructions for replacing the VXS RAID Controller Card:
*NOTE: These instructions are also available for download on pelco.com here:
https://www.pelco.com/search#documentUUID/978b21af-e5e3-4338-b4e6-1c7c3200f896/VxStorage RAID Installation