VxPro: Complete Uninstall Procedure

Issue

How to completely uninstall VxPro software

Product Line

Pelco Video Management

Environment

  • VxPro
  • Eco100
  • Flex300
  • Power500

Cause

No uninstall procedure is available yet during beta.

Resolution

Uninstall the VideoXpert Pro entry in Programs and Features, this will also uninstall the associated applications.

  • VideoXpert Pro also uninstalls the following:
    • VideoXpert Camera Drivers
    • VideoXpert Pro Server
    • VxToolBox
    • VideoXpert VXOpsCenter
       
  • To remove all components for a fresh install after uninstalling the VideoXpert Pro software.
    • Delete the following folders
      • C:\ProgramData\Pelco
      • C:\Program Files\Pelco
      • C:\Users\Pelco\AppData\Local\Pelco
      • x:\ProgramData\Pelco\ProServer\RecordRoot    (X = data drive location)
    • Delete the following registry keys
      • HKEY_LOCAL_MACHINE > SOFTWARE > delete the 'eProcMon' and 'Pelco' folders.
      • HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Pelco > delete 'VxOpsCenter' folder.