VideoXpert: can't view live video or record video from ACTi cameras

Issue

VXS does not record or stream video from ACTi cameras

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • VideoXpert 2.0
  • ACTi KCM511

Cause

We do not support B2 frames.

Resolution

1. Log into the web interface of the camera

2. Go to Setup > Network > RTP

3. Set RTP B2 Frame to Disabled

4. Click Apply.