Optera IP camera after upgrading firmware not able to configure Smart Compression.

Issue

  • No options to configure Smart Compression. 
  • After upgrading firmware twice to Optera camera and defaulting Optera back to factory default settings, not able to configure Smart Compression under A/V Streams page.

Product Line

Pelco Cameras

Environment

  • Optera IMM12, 180, 270, 360 models.
  • Firmware upgrade
  • Internet Explorer web browser

Cause

Cached web browser data.

Resolution

 

Clear the web browser cache.

Select keystroke CTRL + F5 to clear Web browser cache.  Verify options to configure Smart Compression are displayed.