How to update a Security Expert Demonstration License once it expires.

Issue

How to update a demo Security Expert License once it expires.

Product Line

SmartStruxure Solution, Other

Environment

Security Expert

Cause

Not sure how to re-active the demo license after it has expired.

Resolution

To extend your demo licenses you will need to contact Product Support to have the license expiration date extended and then update/download it again. 

 
1. Go to About -> License, go to License Update tab and click on Download License and then OK to update.
 
 
 
2. You will need to have a connection to the internet so the client can connect to the license server. Starting in v4.2.216, manual license activation's are no longer supported and you will need to have an internet connection on the Security Expert installation to be able to perform a new activation of update a license.