Can licenses be transferred in Security Expert?

Issue

Can licenses be transferred in Security Expert?

Product Line

SmartStruxure Solution, Other

Environment

Security Expert

License

Cause

Unsure if a single SSN can be authenticated on multiple PC's or if licenses can be transferred or moved.

Resolution

Each PC requires a separate SSN. These licenses can be transferred between PC's.

  • As part of the licensing process, the hardware details of the computer are recorded against each SSN, so any hardware changes require relicensing, this also means SSNs cannot be shared across computers, and if used on a VM – it must be assigned a static MAC address.
  • Licenses can be transferred between machines without issue, PSS will add a registration onto the license, and clear the hardware profile after receiving a request. The installer will then do a License Update from Security Expert.