SSC Fails to communicate

Issue

Setting up a SSC controller and it does not come online after multiple Reset s and putting into DFU Mode

Product Line

AccessXpert

Environment

Accessxpert

Windows Server 2012

Cause

The device is already existant on another instance while it was being set up at the office and then taken out to the site.

Resolution

To resolve this, the following steps need to be followed:

  1. Open up the intial instance that it was set up on
  2. Right click and Delete the device
  3. Open up the new instance that it would be current on
  4. If already created, then communincations should start automatically
  5. Once online, program accordingly