Prior to configuring and setting up an Accessxpert System it is imperative that the designated ports required should be tested to ensure communications can be established.
When configuring an Accessxpert System to communicate to either a Hosted or Premise Instance, there are several ports that needs to be opened to establish communications to the server wherever it may be. If these are not opened then the system and the controller's statuses would not be able to be seen when opened from a web browser.
To verify the port settings, please follow these steps:
1. Download the Feenics Network Utility tester from Feenics Download http://www.feenics.com/training/course/application-downloads/ .
2. Save and run the utility from respective media
3. Insert the Server address into the location and click on the Test button
4. The results wil indicate which ports are opened and which ones are not
At least ports 3001 and 4502 need to be opened to get your AX-SSC online with the server.