How to check RMA status on Pelco product sent in for repair.


Need to get an update on a RMA.

Product Line

Other, Pelco Cameras, Pelco Video Management


  • DD423.
  • All Pelco product sent in for repair.


The Pelco product was sent in for repair, have not been updated on the repair status.


To check status on a RMA:

RMA status can be check from 

Select Support.

Click on Return Merchandise Authorization Request.

Click on Check your RA status.

Enter the required information.

NOTE: RMA status information or any other RMA questions can also be addressed with repair department  by email.