VxPro: Camera list does not populate when Ops Center is launched on the server.

Issue

Camera list does not populate when Ops Center is launched

Product Line

Pelco Video Management

Environment

  • VideoXpert
  • VxPro
  • VXP-P
  • VXP-F
  • VXP-E

Cause

On bootup the database binds to the 169 address before a DHCP address is assigned

Resolution

Solution #1

Configure the system with a Static IP

Solution #2

1. After bootup, launch Services.msc.

2, Stop VideoXpert Pro Server

3. Stop VideoXpert Pro Server Database.

4. Start VideoXpert Pro Server Database.

5. Start VideoXpert Pro Server.