Issue
Test Email Account generates an error: CDO_FAILED_TO_CONNECT: The transport failed to connect to the server.
Product Line
Pelco Video Management
Environment
- DSSRV
- DSSRV2
-
DS Admin
- Email Notification
Cause
A User name and password is not required for sending email using the SMTP server.
Resolution
- In DS Asmin, remove user and password from "User account information if required for sending mail" field.