WPT 5.9.2 and WPTE require certain Microsoft Security updates for Visio and for Office running on the host machines. Different and various functions in the fluent ribbon do not work or the ribbon does not appear.
TAC I/A Series, SmartStruxure Solution
Visio 2010, 2013, 2016
Office 2010, 2013, 2016
Support for Workplace Tech 5.9.2 and Workplace Tech Editor
Interoperability of Visio and Office can cause problems with Workplace Tech and Workplace Tech Editor if these MS16-70 upgrades are not applied.
Install the updates from Microsoft Security Bulletin MS-16-70
Visio 2010 32 bit KB3114872 Office 2010 KB3115198 select 32 bit or 64 bit depending on what is installed
Visio 2013 32 bit KB3115020 Office 2013 KB3115173 select 32 bit or 64 bit depending on what is installed
Visio 2016 32 bit KB3115041 Office 2016 KB3115144 select 32 bit or 64 bit depending on what is installed