Shared Display: Call up delay when calling up more than 2 streams.

Issue

When Ops Center is configured as a shared display, there may be a noticeable delay with populating streams.

Call up methods that will show a delay:

  1. Send a tab with 3 or more populated cells to the shared display
  2. Directly on the Shared Display, add source to cell by ID.
  3. Using the ASCII translator service, change a camera in the layout.  

Product Line

Pelco Video Management

Environment

  • VideoXpert
  • VxPro
  • Shared Display 
  • Shared Display Decoder (SDD)
  • ASCII interface

Cause

Software performance issue

Resolution

Update the Shared Display with VxOpsCenter software version 2.2.0.2849. Download