Error when saving photo in Badge Manager: Invalid width/height -11

Issue

After selecting a photo and trying to save it in the Image Enhancement screen, the error Invalid width/height -11 pops up

Product Line

Andover Continuum

Environment

Cyberstation

Cause

This is caused by the resize box under the capture options being checked and the sizes being set to 0.

Resolution

This can be resolved by one of the following suggestions below:

  1. Uncheck the resize box under the capture options
  2. Set the x: and y: options to something other than 0