DS Controlpoint generates System Error D3DCOMPILER_47.dll missing from your computer.

Issue

When DS Controlpoint is open system error appears


 

Product Line

Pelco Video Management

Environment

  • DS Controlpoint software
    • Any version 

Cause

  • The .NET Framework 4.7 installation is blocked on Windows 7, Windows Server 2008 R2 and Windows Server 2012 because of a missing d3dcompiler update.
  • Windows updates was interrupted during its install 

Resolution

  1. To fix windows system files go to https://support.microsoft.com/en-us/help/4019990/update-for-the-d3dcompiler-47-dll-component-on-windows
  2.  Complete any windows software updated needed.