%N and %D showing in Alarm Message instead of complete name

Issue

Upgraded Site to Continuum 2.01, now get %N and %D in Alarm Message as seen in the message field in the snapshot below:

Product Line

Andover Continuum

Environment

Cyberstation

Keywords %D %N

Cause

This is caused by the Enhanced Alarm Logging and Enhanced Alarm Delivery being unchecked

Resolution

This can be resolved by using the following steps:

  1. Close all the cyberstations
  2. Initialise the database making sure you have Enhanced Alarm Logging and Enhanced Alarm Delivery ticked as shown below: